Features Unavailable Online
Certain features of our ordering process are not available through the online designer and must be submitted as a custom quote to take part in:
- Combining youth and adult sizing in the same style to reach a minimum order or bulk discount.
- Adding in a few boy’s items (of the same or similar style).
- The following decoration processes cannot be designed online: Screen print Metallic, Glitter, Neon, Gloss, Softhand, Retro, Nylon. Embroidery Metallic and Puff.
- All vinyl options.
- Appliques.
- Personalisation.
Ordering Terms & Policies
Once an order is approved and paid changes or additions cannot be made. If you receive your order and realize you’ve missed some pieces, making those will be custom quoted based on a less than minimum surcharge.
Inventory levels are subject to change at any time. If between the time we send the quote and approval of the order an item has gone out of stock we will contact you to discuss a suitable replacement.
Colours on the screen may not appear the same as in real life.
Pricing for products and decorations subject to change at any time. Re-orders will be priced at the quantity level for the new order, not based on the last order.
Unfortunately, styles and colours cannot be mixed/matched to meet a minimum.
All orders are made-to-order and custom printed, which means they cannot be returned for reuse. If there is an issue with your order please contact us within thirty-six hours.
All orders must be paid-in-full prior to production. This means the turnaround time begins once the order has been paid for..
